CANDIDATE GUIDE

Preparing for Your KitaHQ Video Interview

You’ve been invited to complete a video interview powered by KitaHQ. This guide explains what to expect, how our AI technology supports the process, and how hiring decisions are made, so you can prepare with confidence.

The hiring company reviews your interview and decides who moves forward.

Quick overview

How the interview works

Your AI video interview guide

Tips for a great interview

Technical checklist

What happens next?

Privacy, accommodations & rights

How your information is handled

Troubleshooting

AI transparency

Country-specific candidate information

Frequently asked questions

Quick overview

What is KitaHQ AI video interview?

How the interview works

How to prepare

Technical requirements

After you submit

How your information is handled

Troubleshooting

AI transparency, privacy, and your rights

Country-specific candidate information

Frequently asked questions

Quick overview

100% Flexible

Complete your interview online, on your own schedule, from any location.

No Live Pressure

Record your responses at your own pace without a live interviewer on the line.

Simple Setup

Works directly in your web browser on a phone, tablet, or computer, no software downloads required.

Human-Led

AI helps organize your answers, but a real human recruiter makes every hiring decision.

Employer decides

The hiring team reviews your responses and decides who moves forward.

How Your Interview Works

KitaHQ provides a structured first-round video interview. The hiring employer sets the questions and defines what skills matter for the role.

You Record Your Answers

You’ll read or hear a prompt, get time to think, and record your response.

AI Analyzes Job Criteria

Our AI transcribes and structures your answers strictly against the employer’s job-related criteria.

A Human Reviewer Decides

A real recruiter or hiring manager reviews your full video, transcript, and AI summary before making any decision. KitaHQ never automatically rejects candidates.

Learn how our AI video interview works →

Your AI video interview guide

You receive an invitation

Check your email or message from the hiring company.

Open the interview link

Use a compatible device and supported browser.

Review the instructions

Read the instructions and privacy information before you start.

Check your device

Test your camera, microphone and internet connection.

Answer the questions

Respond to each question at your own pace.

Submit your interview

Follow the steps to submit your responses.

Employer reviews

The hiring team reviews your responses and contacts you.

Tips for a great interview

A little preparation helps you feel more confident and present your best.

Find a Quiet Space

Pick a well-lit area where you won't be interrupted.

Test Your Equipment

Ensure your camera, microphone, and internet connection are working smoothly before starting.

Be Yourself

Speak naturally. The system measures the content and substance of your answers, not your tone, accent, or background environment.

Use Real Examples

Ground your answers in specific past experiences, achievements, and technical skills.

Technical checklist

Make sure your device and setup meet the requirements below.

Supported Devices

Any smartphone, tablet, laptop, or desktop with a camera and microphone.

Browser Support

Latest versions of Google Chrome, Apple Safari, Microsoft Edge, or Mozilla Firefox.

Permissions

Enable camera and microphone access when prompted by your browser.

Troubleshooting

If your audio or video freezes, refresh the page. Your progress is saved automatically.

If you run into any technical issues, visit the Troubleshooting section for solutions to common problems.

What happens next?

Here’s what you can expect once you’ve completed and submitted your interview.

You submit your interview

Once submitted, your responses are sent securely.

Employer reviews your responses

The hiring team reviews your answers and interview report.

Employer decides next steps

If you move forward, the employer will contact you directly.

KitaHQ does not make the final hiring decision. The employer’s recruiters and hiring managers decide who moves forward.

Your privacy, accommodations, & rights

A little preparation helps you feel more confident and present your best.

Data Security

Your video recordings, transcripts, and personal details are protected using documented security controls, with access managed through role-based permissions.

Request Accommodations

If you require accessibility adjustments or an alternative assessment format, contact the hiring employer before starting your interview.

Be Yourself

Speak naturally. The system measures the content and substance of your answers, not your tone, accent, or background environment.

How your information is handled

We are committed to protecting your privacy and handling your information responsibly.

Information collected

We collect interview information such as video/audio responses, answers, and technical data needed to deliver the interview.

Who can access it

Authorised members of the hiring company can access your interview information.

Why it is used

We use your information to support the employer’s recruitment process and provide platform functionality.

Your rights

You may have rights to access, update, or request deletion of your information, depending on applicable policies.

Learn more in our Privacy Notice ↗ and Terms of Use ↗.

Troubleshooting

Solutions to the most common issues candidates face.

Still having trouble? Contact support using the details in your invitation.

AI transparency, privacy, and your rights

Go beyond the basics with clear answers about AI assessment, fair review, data privacy, and the controls protecting your information.

Responsible AI

See what AI actually does.

Transcripts, role-based assessment, and adaptive follow-up questions.

Fair Hiring

What AI does not assess.

Your appearance, facial expressions, and inferred emotions are not assessment criteria.

Human Review

No automatic rejection.

An authorised recruiter must review and confirm any adverse decision.

Candidate Privacy

Never used to train AI.

Your interview data does not train KitaHQ or third-party AI models.

Security Controls

Protected at every step.

Encryption, controlled access, and security monitoring help protect your data.

Your rights by country

Choose your location to see a concise overview. Your hiring employer remains the best contact for role-specific questions or review requests.

United States

You are informed before the interview begins that AI will analyze your responses. You have the right to request reasonable accommodations or ask the employer for human review of your assessment.

Relevant authorities: Title VII, ADA, NYC Local Law 144, Illinois AI Video Act, Colorado SB26-189.

United Kingdom & EU

You are guaranteed meaningful human oversight. You can request details on how your data was processed, ask for human review, or contest a decision directly with the employer.

Relevant authorities: UK GDPR, Equality Act 2010, EU AI Act

Canada

Employers must disclose when AI is used to screen applicants. You have the right to request accessibility accommodations and inquire about candidate data practices.

Relevant authorities: Canadian Human Rights Act, Ontario ESA

Australia & New Zealand

Your assessment is based strictly on merit and job relevance. You can request technical support, ask questions about data handling, or seek reasonable adjustments.

Relevant authorities: Fair Work Act 2009, NZ Human Rights Act 1993

Singapore, Malaysia, & Indonesia

Interviews are evaluated fairly against job-related skills. You have direct access to support routes for technical issues, privacy inquiries, and accommodation requests.

Relevant authority: TAFEP Guidelines, Malaysia AI Ethics Guidelines, Indonesia Manpower Law

Frequently asked questions

Find answers to the most common questions about the AI Video Interview.

Is the KitaHQ AI video interview a live interview?

No. You complete the interview online by responding to a set of structured questions. A recruiter does not need to join the interview live.

Do I need to schedule the interview?

Usually, no. You can complete it at a suitable time before the deadline stated in your invitation.

Do I need to install an application?

Usually, no. The interview can generally be opened through a supported web browser. Follow the specific instructions included in your invitation.

Can I complete the interview on my phone?

A compatible phone with a working camera, microphone and stable internet connection can generally be used. Check the technical instructions in your invitation before starting.

How long will the interview take?

The interview length depends on the number of questions and the time allowed for each response. The employer or the interview instructions may provide an estimated completion time.

Can I pause the interview?

This depends on how the employer has configured the interview. Do not assume that you can pause after beginning a timed question. Set aside enough uninterrupted time before starting.

Can I record an answer again?

This depends on the interview settings selected by the employer. The instructions shown before or during the interview will indicate whether another attempt is available.

What happens if my internet disconnects?

Reopen the interview through the original invitation link and follow the instructions shown. If you cannot continue, contact the employer or KitaHQ support and explain what happened.

Who reviews my responses?

Authorised members of the hiring company’s recruitment team or hiring team can review your interview information.

Does AI decide whether I get the job?

No. KitaHQ supports the employer’s interview and assessment process, but the employer’s recruiters and hiring managers decide who moves forward and who is hired.

Will I receive the interview report?

Interview reports are created to support the employer’s recruitment process. Whether candidates receive any interview feedback or report information depends on the employer.

How will I know whether I passed the interview?

The employer will contact you directly if it wishes to move you to the next stage. KitaHQ does not determine the employer’s recruitment timeline or application outcome.

Who should I contact about my application?

Contact the company that invited you for questions about:

Your application status
Interview deadlines
The role
Further interviews
Recruitment decisions
Accessibility accommodations

Who should I contact about a technical problem?

Use the support details provided on the interview page or in your invitation. Include a clear description of the issue and, where possible, a screenshot of any error message. Do not include sensitive information such as passwords in your support request.