CANDIDATE GUIDE

KitaHQ AI Video Interview: Candidate Guide

Everything you need to know about completing your interview through KitaHQ, what to expect, how to prepare, and what happens next.

The hiring company reviews your interview and decides who moves forward.

ai video interview candidate guide

Quick overview

Complete online
Use a phone, tablet, or computer.
No live scheduling
You can complete it at your convenience
Check your device
Check your camera, microphone and internet connection.
Follow the deadline
Complete your interview before the deadline in your invitation.
Employer decides
The hiring team reviews your responses and decides who moves forward.

What is a KitaHQ AI video interview?

It is a structured first-round interview where you respond to a set of questions online.

You record your answers on your own time, no live call is needed. The questions are created by the hiring company and may be about your experience, skills, and how you handle different situations.

KitaHQ provides the technology to help the employer conduct and review the interview. The employer makes the final hiring decisions.

Learn how our AI video interview works →

How the interview works

1
You receive an invitation
Check your email or message from the hiring company.
2
Open the interview link
Use a compatible device and supported browser.
3
Review the instructions
Read the instructions and privacy information before you start.
4
Check your device
Test your camera, microphone and internet connection.
5
Answer the questions
Respond to each question at your own pace.
6
Submit your interview
Follow the steps to submit your responses.
7
Employer reviews
The hiring team reviews your responses and contacts you.

How to prepare

A little preparation helps you feel more confident and present your best.

Choose a quiet location
Find a quiet space where you won’t be interrupted and can focus on your responses.
Check your lighting
Face a light source so your face is clearly visible. Avoid bright light behind you.
Ensure a stable internet
Use a reliable connection. Wired or strong Wi-Fi is recommended.
Test your camera and mic
Make sure your camera and microphone work and your voice is clear.
Review the role
Read the job description and think about how your experience fits.
Prepare your examples
Think of real situation that show your skills and how you’ve made an impact.

Technical requirements

Make sure your device and setup meet the requirements below.

Device
Desktop, laptop, tablet or smartphone with a working camera and microphone.
Browser
Use the latest version of Chrome, Edge, Safari or Firefox for the best experience.
Camera & microphone
Required and enabled in your browser. Allow access when prompted.
Internet connection
Stable connection recommended (1 Mbps upload or higher).
App required?
No download needed. The interview works directly in your browser.
If you run into any technical issues, visit the Troubleshooting section for solutions to common problems.

What happens after you submit?

Here’s what you can expect once you’ve completed and submitted your interview.

1
You submit your interview
Once submitted, your responses are sent securely.
2
Employer reviews your responses
The hiring team reviews your answers and interview report.
3
Employer decides next steps
If you move forward, the employer will contact you directly.
KitaHQ does not make the final hiring decision. The employer’s recruiters and hiring managers decide who moves forward.

How your information is handled

We are committed to protecting your privacy and handling your information responsibly.

Information collected
We collect interview information such as video/audio responses, answers, and technical data needed to deliver the interview.
Who can access it
Authorised members of the hiring company can access your interview information.
Why it is used
We use your information to support the employer’s recruitment process and provide platform functionality.
Your rights
You may have rights to access, update, or request deletion of your information, depending on applicable policies.
Learn more in our Privacy Notice and Terms of Use ↗.

Troubleshooting

Solutions to the most common issues candidates face.

Still having trouble? Contact support using the details in your invitation.

Country-specific candidate information

The sections below explain how KitaHQ supports candidate transparency in selected countries and where additional notices, choices, or safeguards may apply.

United States
United States requirements vary by state and city. Depending on the employer, candidate location and features used, an employer may need an AI-use notice, consent, an alternative process, a bias audit, published audit information or a particular challenge route.

Where the Illinois Artificial Intelligence Video Interview Act applies, the hiring employer is responsible for explaining before the interview that AI will be used, providing general information about how the analysis works, obtaining the candidate’s consent and meeting applicable sharing, deletion and reporting requirements. For an applicable Illinois deployment, the hiring employer and KitaHQ must configure a separately reviewed explicit-consent step and the required video-deletion process before use. Candidates may submit applicable deletion or recruitment requests through the hiring employer. Additional employer reporting duties may apply where AI analysis is used as the sole basis for determining who advances to an in-person interview.

KitaHQ supports employer governance through AI-use transparency, recruiter review and identifiable assessment and workflow records designed to help employers prepare for applicable obligations under Colorado’s Automated Decision-Making Technology Act. Employers remain responsible for determining applicability and providing any required interaction notice, adverse-outcome explanation, access or correction process, meaningful human review and reconsideration.

For employers using automated employment decision tools in New York City, KitaHQ provides candidate transparency, recruiter review and assessment and workflow records that can support employer governance. Employers remain responsible for determining applicability and completing any required independent bias audit, publication and candidate notice. California employers remain responsible for employment-discrimination and accommodation requirements.
Relevant authorities: NYC Local Law 144, Illinois Artificial Intelligence Video Interview Act, Colorado Automated Decision-Making Technology Act (SB26-189) and California Civil Rights Council employment regulations.
United Kingdom
UK candidates should receive meaningful information about how automated processing affects an application and how to contact the employer. KitaHQ supports this transparency through its AI-use explanation, recruiter-review information and candidate support routes.

Where a significant decision is made without meaningful human involvement, the responsible organisation must provide applicable safeguards, including information about the decision, an opportunity to make representations, human intervention and a route to contest the decision. Technical problems go to support@kitahq.com; hiring and review questions go to the employer.
Relevant authorities: UK GDPR as amended by the Data (Use and Access) Act 2025, Data Protection Act 2018, ICO automated-recruitment guidance and Responsible AI in Recruitment guidance.
Canada
Canadian privacy, employment and human-rights requirements vary by province and employment context. KitaHQ supports candidate transparency through clear AI-use information, recruiter review, reviewable assessment records and separate employer, privacy and technical-support routes. Employers remain responsible for accommodations, review routes and provincial requirements.

In Ontario, employers with 25 or more employees generally must disclose in a publicly advertised job posting whether artificial intelligence is used to screen, assess or select applicants.
Relevant authorities: PIPEDA, applicable provincial privacy and human-rights laws, and Ontario Employment Standards Act job-posting requirements.
Australia
Australian employers using AI in recruitment remain responsible for privacy, discrimination, accessibility and the accuracy of employment decisions. KitaHQ supports criteria-based assessment, candidate transparency and recruiter review. The employer remains responsible for accommodations, appropriate criteria and the resulting hiring decisions.
Relevant authorities: Privacy Act 1988, Australian Privacy Principles and Australian Human Rights Commission AI-recruitment guidance.
New Zealand
The Privacy Act 2020 applies to personal information used in the interview, including recordings, transcripts and assessment outputs. KitaHQ supports transparent and reviewable use through clear AI-use information, criteria-based assessment, recruiter review and separate employer, privacy and technical-support routes.

Employers remain responsible for accommodations, lawful criteria and meaningful review where needed. Candidates may direct privacy requests to the party responsible for the relevant processing and hiring questions to the employer.
Relevant authority: Privacy Act 2020, Human Rights Act 1993 and New Zealand Privacy Commissioner AI guidance.
Singapore
Singapore employers remain responsible for fair recruitment decisions and obligations under the PDPA and fair-employment framework. KitaHQ supports the interview and assessment workflow; the hiring employer configures the job-related criteria and controls any workflow rules that may trigger progression actions. Its authorised hiring team makes final hiring decisions. Candidates should use the employer contact for accommodation, application-status and outcome-review questions.
Relevant authorities: Singapore PDPA, Tripartite Guidelines on Fair Employment Practices and the enacted Workplace Fairness Act as its applicable provisions take effect.
Malaysia
Where Malaysian law applies, KitaHQ supports transparent and reviewable assessment through candidate AI-use information, privacy routes, criteria-based assessment and recruiter review. The employer remains responsible for its recruitment criteria, decisions, candidate notices and any accommodation or review route it must provide. Candidate data is not used to train KitaHQ’s AI models or any third-party AI models.
Relevant authorities: Malaysia PDPA 2010, applicable employment law and the voluntary National Guidelines on AI Governance and Ethics.
Indonesia
Where Indonesian law applies, KitaHQ supports candidate transparency through clear information about personal-data use and AI-assisted processing, job-related criteria, recruiter review and separate employer, privacy and technical-support routes. The employer remains responsible for lawful recruitment criteria and decisions. Candidates may exercise applicable personal-data rights and may object to solely automated decisions where the legal conditions are met.
Relevant authorities: Indonesia Law No. 27 of 2022 on Personal Data Protection, employment law and Circular No. 9 of 2023 on AI Ethics.
Germany and the European Union
Recruitment and candidate-evaluation systems may fall within the EU AI Act’s high-risk employment category, while the GDPR regulates profiling and solely automated decisions.

KitaHQ supports candidate transparency by explaining AI use, job-related assessment criteria, recruiter review and available support routes. Employers remain responsible for the additional information, human-review, contestability and workplace-process safeguards applicable to their EU deployment.
Relevant authorities: EU AI Act Annex III, GDPR Articles 13–15, 22 and 35, Germany’s Federal Data Protection Act and General Equal Treatment Act.

Frequently asked questions

Find answers to the most common questions about the AI Video Interview.

Is the KitaHQ AI video interview a live interview?
No. You complete the interview online by responding to a set of structured questions. A recruiter does not need to join the interview live.
Do I need to schedule the interview?
Usually, no. You can complete it at a suitable time before the deadline stated in your invitation.
Do I need to install an application?
Usually, no. The interview can generally be opened through a supported web browser. Follow the specific instructions included in your invitation.
Can I complete the interview on my phone?
A compatible phone with a working camera, microphone and stable internet connection can generally be used. Check the technical instructions in your invitation before starting.
How long will the interview take?
The interview length depends on the number of questions and the time allowed for each response. The employer or the interview instructions may provide an estimated completion time.
Can I pause the interview?
This depends on how the employer has configured the interview. Do not assume that you can pause after beginning a timed question. Set aside enough uninterrupted time before starting.
Can I record an answer again?
This depends on the interview settings selected by the employer. The instructions shown before or during the interview will indicate whether another attempt is available.
What happens if my internet disconnects?
Reopen the interview through the original invitation link and follow the instructions shown. If you cannot continue, contact the employer or KitaHQ support and explain what happened.
Who reviews my responses?
Authorised members of the hiring company’s recruitment team or hiring team can review your interview information.
Does AI decide whether I get the job?
No. KitaHQ supports the employer’s interview and assessment process, but the employer’s recruiters and hiring managers decide who moves forward and who is hired.
Will I receive the interview report?
Interview reports are created to support the employer’s recruitment process. Whether candidates receive any interview feedback or report information depends on the employer.
How will I know whether I passed the interview?
The employer will contact you directly if it wishes to move you to the next stage. KitaHQ does not determine the employer’s recruitment timeline or application outcome.
Who should I contact about my application?
Contact the company that invited you for questions about:
  • Your application status
  • Interview deadlines
  • The role
  • Further interviews
  • Recruitment decisions
  • Accessibility accommodations
Who should I contact about a technical problem?
Use the support details provided on the interview page or in your invitation. Include a clear description of the issue and, where possible, a screenshot of any error message. Do not include sensitive information such as passwords in your support request.

We’re here to help

If you can’t find what you’re looking for, our support team is ready to help.
Contact support