Candidate Communication Software

Automate Candidate Communication, Increase Your Interview Capacity by 3x

Reach candidates with text-based messaging via email, SMS, and WhatsApp, one-to-one or at scale. Free up recruiter time to turn promising candidates into great hires.

Built for high-volume hiring teams and recruitment agencies

Trusted by 500+ high-growth hiring teams

ONE PLACE FOR EVERY CONVERSATION

Candidate conversations, with the hiring context attached.

Access candidate conversations in one dashboard, without jumping between channels.
Keep every communication connected to the candidate profile.
Meet candidates on their channel

Use email, SMS, or WhatsApp for outreach, replies, interview invitations, and updates.

One candidate or hundreds

Send individual messages when the conversation needs attention. Reach selected candidates in bulk when the next step applies to many.

Know the story before you respond

See candidate profiles, hiring stages, screening details, and messages together.

Create template once. Make it personal

Build reusable templates for common hiring messages. Add candidate details to give each message a personal touch.

Catch missing updates.
Reply with AI

Surface unanswered chats and missing documents that need atetention. Use AI to draft replies and follow-up messages.

From first reply to final update

Automated Candidate Communication That Keeps Hiring Moving

Keep candidates engaged at every stage of the hiring process.
Review and approve every candidate message before sending.
KitaHQ gives recruiters full editorial control over key candidate communication.
Qualify
Ask role-specific questions, confirm interest or availability, and request missing information or documents.
Invite
Send the next invitation, whether that is an AI Video Interview or a conversation with your hiring team.
Follow up
Lets configured reminders and follow-ups reach candidates when an action is still pending.
Update
Share the next step or hiring outcome once your team has made the decision, individually or in bulk.

CANDIDATE PRIVACY & DATA SECURITY

Protect candidate data.
Keep conversations private.

Keep sensitive hiring information protected and give your team the access they need to communicate with confidence.
Connected Channels
Connect recruiter email through SMTP/IMAP and supported WhatsApp through Meta Embedded Signup. SMS is available for candidate messages.
Protect Sensitive Candidate Data
Encrypt candidate documents and evaluation data in transit and at rest.
Control Who Has Access
Use role-based access controls and multi-factor authentication to limit access to authorized team members.
Security controls mapped to SOC 2 security criteria.
Read our Privacy Notice

Results That Speak for Themselves

All customer stories
“With KitaHQ, we’re bringing a fresh, modern approach to recruitment. Candidates have a better experience, and it’s helping us make a positive impression as an employer.”
Farhan Hidayat
Human Resources Generalist
“Our candidates now feel more comfortable and confident. It’s made a meaningful difference in how they experience our recruitment process.”
Velayati Apriani
Asst. Workforce Planning & Talent Acquisition Manager
Frequently Asked Questions
Want to see how it fits your team?
Which candidate communication channels does KitaHQ support?

KitaHQ supports email, SMS, and WhatsApp. Your team can choose a channel based on the candidate, message, and hiring stage while keeping relevant communication connected to the candidate record.

Can recruiters use their existing email accounts?

Yes. Recruiters can connect existing email accounts through standard SMTP/IMAP protocols, so candidate-related conversations stay connected to the hiring workflow.

Can candidates reply directly to messages sent through KitaHQ?

Where the connected channel supports two-way communication, candidates can reply through the same channel they received the message on. Relevant replies stay connected to their candidate record for recruiters to review and respond.

Can KitaHQ automate candidate communication?

Yes. Your team can configure routine interview invitations and reminders to send automatically. Recruiters define the setup and retain control over key candidate communication.

Which messages still require recruiter control or approval?

Key messages communicating progression or rejection decisions require recruiter review and approval. Recruiters can edit the wording before sending and remain responsible for the decision behind each message.

Can KitaHQ send messages to candidates in bulk?

Yes. Recruiters can select multiple candidates for qualification requests, interview invitations, reminders, and hiring outcome messages. Communication can be personalized using candidate and job information, while progression and rejection decisions remain under recruiter control.

Does KitaHQ expose recruiters’ unrelated email or WhatsApp conversations?

KitaHQ is designed to synchronize candidate-specific communication relevant to the hiring process without exposing unrelated personal email or WhatsApp activity. Role-based access controls help limit access to candidate conversations to authorized team members.

Can KitaHQ work alongside our existing ATS or recruitment tools?

KitaHQ can support candidate communication alongside your existing recruitment tools. Using the tools together does not necessarily mean they are directly integrated. Talk to our team to confirm how candidate information would move between systems and which connections are available for your setup.

Keep Hiring Moving With Better Communication

Deliver timely, relevant updates from first outreach to final outcome. Reduce drop-offs and create a stronger candidate experience with less manual follow-up, so recruiters can focus on hiring decisions.

GET STARTED WITH A DEMO